{"id":1356,"date":"2017-11-03T18:09:00","date_gmt":"2017-11-03T15:09:00","guid":{"rendered":"http:\/\/blog.jolidon.ro\/?p=1356\/"},"modified":"2017-11-03T18:09:00","modified_gmt":"2017-11-03T15:09:00","slug":"intrebari-frecvente-black-weekend","status":"publish","type":"post","link":"https:\/\/jolidon.com\/ro\/2017\/11\/03\/intrebari-frecvente-black-weekend\/","title":{"rendered":"\u00centreb\u0103ri frecvente: Shopping de Black Weekend"},"content":{"rendered":"

Din experien\u021bele noastre anterioare legate de febra cump\u0103r\u0103turilor de Black Friday<\/strong>, am adunat pentru tine o serie de \u00eentreb\u0103ri \u0219i r\u0103spunsuri care te vor ajuta s\u0103 ai o sesiune de cump\u0103r\u0103turi productiv\u0103.<\/p>\n

\u00centreb\u0103ri frecvente<\/h1>\n

Cum comand?<\/span><\/h4>\n

Este foarte simplu s\u0103 comanzi pe shop.jolidon.ro. Afl\u0103 aici cum<\/a>.<\/p>\n

\u00cen ce status e comanda mea?<\/span><\/h4>\n

Pentru a vedea care este statusul comenzii tale<\/span>\u00a0intr\u0103 \u00een sec\u021biunea Status comand\u0103<\/a>\u00a0\u0219i introdu num\u0103rul comenzii tale, respectiv adresa de email aferent\u0103 comenzii.<\/p>\n

Pot s\u0103 modific o comand\u0103?<\/span><\/h4>\n

Dac\u0103 statusul comenzii este \u00cenregistrat\u0103 <\/span>sau \u00cen preg\u0103tire<\/span>, se pot aplica orice fel de modific\u0103ri ai nevoie: fie produsele de pe comand\u0103 (\u00een limita stocului disponibil), fie datele de facturare sau livrare. Dac\u0103 statusul comenzii este Facturat\u0103, <\/span>po\u0163i modifica doar datele de livrare \/ facturare. Dac\u0103 statusul este\u00a0Expediat\u0103<\/span>, coletul se afl\u0103 deja \u00een posesia firmei de curierat.\u00a0Dac\u0103 dore\u0219ti s\u0103 modifici o comand\u0103, contacteaz\u0103-ne telefonic sau prin e-mail pe contact@jolidon.ro.<\/p>\n

Am plasat dou\u0103 comenzi. Pot s\u0103 le cumulez?<\/span><\/h4>\n

Av\u00e2nd \u00een vedere fluxul mare de comenzi,\u00a0fiecare comand\u0103 va fi tratat\u0103 individual \u00een ordinea cronologic\u0103 a intr\u0103rii lor \u00een sistem<\/span>, pentru o procesare mai rapid\u0103 a acestora. Astfel c\u0103, dac\u0103 ai mai multe comenzi pe shop-ul nostru, acestea nu vor putea fi cumulate<\/span>, ci se vor procesa \u0219i expedia separat (taxa de transport fiind aplicat\u0103 pe fiecare comand\u0103 \u00een parte).<\/p>\n

C\u00e2t cost\u0103 transportul?<\/span><\/h4>\n

Taxa de transport este de 9 lei<\/span>, indiferent de valoarea comenzii pe care ai f\u0103cut-o (livrare prin firma de curierat Urgent Cargus).<\/p>\n

Care este termenul de livrare?<\/span><\/h4>\n

De Black Weekend va fi disponibil\u0103\u00a0o singur\u0103 metod\u0103 de transport prin curier, <\/span>cu un timp aproximativ de livrare de\u00a04-8 zile lucr\u0103toare.<\/span>\u00a0Te rug\u0103m s\u0103 \u0163ii cont c\u0103, din cauza volumului mare de colete gestionate \u00een aceast\u0103 perioad\u0103 de c\u0103tre partenerul nostru de transport, Urgent Cargus<\/span>, este posibil ca livrarea comenzii s\u0103 fie pu\u021bin \u00eent\u00e2rziat\u0103. Dar nu trebuie s\u0103 \u00ee\u021bi faci probleme, vom face tot posibilul s\u0103 ajung\u0103 la tine \u00een cel mai scurt timp posibil.<\/p>\n

C\u00e2nd \u00eemi ajunge comanda?<\/span><\/h4>\n

Verific\u0103 stadiul comenzii tale aici<\/a>. Dac\u0103 a fost deja expediat\u0103, pe aceast\u0103 pagin\u0103 po\u0163i vedea \u015fi num\u0103rul de AWB al coletului \u015fi \u00een ce status este la curier.<\/p>\n

Cum pot s\u0103 returnez un produs sau mai multe? <\/span><\/h4>\n

Ceea ce ai comandat nu este ceea ce \u021bi-ai dorit sau nu \u0163i s-a potrivit m\u0103rimea? Nu e nicio problem\u0103, po\u021bi returna produsul urm\u00e2nd pa\u015fii de aici<\/a>.<\/p>\n

Am primit un produs \u015fi nu e bun\u0103 m\u0103rimea. Pot s\u0103 \u00eel schimb cu altceva?<\/span><\/h4>\n

\u00cen cazul return\u0103rii produselor, acestea nu pot fi schimbate cu alte produse<\/span>, ci \u00ee\u0163i\u00a0<\/span>\u00a0vom restitui contravaloarea articolelor returnate \u00eentr-un cont bancar.<\/span>\u00a0Dac\u0103 dore\u015fti o alt\u0103 m\u0103rime sau un alt produs, va trebui s\u0103 plasezi o nou\u0103 comand\u0103 \u00een magazinul online.<\/p>\n

\u00ce\u0163i recomand\u0103m s\u0103 cite\u015fti aici<\/a> \u015fi sfaturile noastre despre cum s\u0103 te preg\u0103te\u015fti pentru sesiunea de shopping de Black Friday.<\/p>\n

Contacteaz\u0103-ne!<\/span><\/p>\n

Pentru orice informa\u021bie, ne po\u021bi contacta prin urm\u0103toarele metode: la num\u0103rul nostru de telefon (0745090909<\/a><\/span>), pe chat-ul online de pe shop<\/a>, prin e-mail (contact@jolidon.ro<\/a><\/span>) sau pe pagina de Facebook Jolidon Romania<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Din experien\u021bele noastre anterioare legate de febra cump\u0103r\u0103turilor de Black Friday, am adunat pentru tine o serie de \u00eentreb\u0103ri \u0219i r\u0103spunsuri care te vor ajuta s\u0103 ai o sesiune de cump\u0103r\u0103turi productiv\u0103. \u00centreb\u0103ri frecvente Cum comand? Este foarte simplu s\u0103 comanzi pe shop.jolidon.ro. Afl\u0103 aici…<\/p>\n","protected":false},"author":2,"featured_media":1359,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[422,440,470,593],"tags":[414,439,471,589,590,591,594,595,596,597],"class_list":["post-1356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noutati-evenimente","category-campanii-promotii","category-ghid-de-cumparaturi","category-challenge","tag-jolidon","tag-campanie","tag-ghid-de-cumparaturi","tag-reduceri","tag-black-friday","tag-black-weekend","tag-faq","tag-informatii-utile","tag-intrebari-frecvente","tag-shopping"],"yoast_head":"\n\u00centreb\u0103ri frecvente: Shopping de 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